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Accessibility Statement

How Cascadia Marquee approaches digital accessibility on cascadiamarquee.com and how to report barriers.

Accessibility Statement

Cascadia Marquee is committed to making our website and client work usable by people with disabilities. This statement describes our accessibility goals for cascadiamarquee.com, how we measure progress, and how you can request help or report a barrier.
Effective date: June 3, 2026

1. Scope

This statement applies to web experiences we operate on cascadiamarquee.com, including:
  • Public marketing pages (home, services, blog, legal, contact, and scan reports)
  • Signed-in areas for clients, scan leads, and our team, including the client dashboard, scan history, organization profile, and related tools under the dashboard
It does not apply to:
  • Your storefront or other sites you operate (Shopify themes, client domains, and similar). Those need their own accessibility statement and audit.
  • Third-party applications we link to or embed (for example, Google sign-in, scheduling widgets, Asana task views, or analytics) where another company controls the interface
Our free automated scan targets public storefront URLs, not any private pages requiring login or authentication. If you hit a barrier in the dashboard, use the contact options in Section 5 and say you were signed in.

2. Standard and conformance target

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. WCAG defines requirements for perceivable, operable, understandable, and robust content.
Conformance status: As of our most recent review (June 2026), automated WCAG testing of our public pages reported no violations on the pages sampled, and we publish this accessibility statement publicly. On that basis we describe cascadiamarquee.com as substantially conformant with WCAG 2.1 Level AA for the scope in Section 1.
That is not the same as a guaranteed "fully conformant" rating across every page and success criterion. Automated tools do not test alt text quality, keyboard traps in every widget, or all signed-in flows. We still perform manual checks on high-traffic paths when we ship major changes. Contact us if you need a formal conformance report for procurement or legal review.

3. What we are doing

  • Designing and building new site features with keyboard support, visible focus, semantic structure, and sufficient color contrast where feasible.
  • Using accessible patterns from our component library (labels, headings, landmarks, and dialog focus management).
  • Testing critical flows (navigation, contact and scan registration, sign-in, and common dashboard tasks) with keyboard-only use and screen readers when we change them.
  • Publishing this statement and reviewing it when we make substantial site updates.

4. Known limitations

Some areas may still have barriers, including:
  • Third-party embeds (analytics, scheduling, or widgets) that we do not fully control.
  • PDF or downloadable exports generated from scan reports, which may not always meet PDF/UA expectations.
  • Complex data visualizations or animations that may not honor reduced-motion preferences in every case.
  • Authenticated dashboard views that depend on third-party task or billing tools, which may not meet the same standard as our own UI.
  • Legacy content in older blog posts or images that may lack complete alternative text until updated.
We treat reports from users and automated scans as input for our backlog.

5. Feedback and contact

If you have trouble using any part of cascadiamarquee.com, or if you need content in an alternative format, contact us:
Please include:
  • The page URL where you had difficulty
  • A short description of the barrier (for example, "cannot reach the submit button with the keyboard" or "insufficient contrast on the main heading")
  • The browser and assistive technology you use, if known
We try to acknowledge accessibility feedback within five business days and to propose a remediation plan or timeline when a fix is required.

6. Formal complaints

If you are not satisfied with our response, you may escalate through the same email address with the subject line Accessibility escalation. We will review your message and respond with next steps.
This statement is not legal advice and does not by itself create a contract or guarantee compliance with any law. Clients should obtain their own counsel for ADA, Section 508, EN 301 549, or other obligations that apply to their business.

7. Maintenance

We review this statement at least once per year and after major site redesigns. The "Effective date" at the top reflects the last substantive update.
For professional accessibility audits, remediation, and accessibility statements for your own storefront, see our accessibility services.